Thanks for shopping at Young Woman!
Shipping on NON-PREORDER items are between 2-7 business days.
DUE TO COVID19 and an increase in orders Shipping and Fulfillment can take longer than usual to be shipped and/or fulfilled. Please take note of this before ordering. Once your item is shipped you’ll automatically receive a shipping notification. If you have not received a notification, your item is still being fulfilled and perfected for you.
Thank you for being patience with us during this time, but please note that all customers are responsible for reading our shipping and return policy before purchasing.
ONLY DIGITAL PRODUCTS CAN BE PURCHASED INTERNATIONALLY.
Due to Covid19 we are currently not accepting returns UNLESS the item is due to a manufacturer error. Before returning a damaged product, please notify our customer service at firstname.lastname@example.org . If we have not been notified first, it will be returned to sender. Shipping is the responsibility of the customer. Thank you.
If you have received a damaged product please know that we apologize. If your product has arrived damaged please notify us immediately via email within 48hrs of arrival. If we are not notified immediately in a time frame of 48hrs we will not be responsible. Once we have received an email thoroughly describing the damages, we will need a CLEAR photo. Within 3 days of receiving your photo, you will be notified with a statement of acceptance. After you have been notified with an acceptance you are then able to return your damaged item. Please note that every item is scanned multiple times before shipment, if item has left us in good condition we will not be responsible. We are also not responsible for your item(s) after they’ve reached you UNLESS they’ve arrived damaged due to a manufacturing error! If this is a shipping carrier error please contact your local carrier.
Mon-Fri 8a.m. cst - 5p.m. cst
WE DO NOT SHIP OR RESPOND TO EMAILS ON WEEKENDS. ALL ORDERS ARE SHIPPED WITHIN OUR OFFICE HOURS. PLEASE MAKE SURE YOUR SHIPPING INFORMATION IS CORRECT, WE ARE NOT RESPONSIBLE FOR INCORRECT SHIPPING INFORMATION.
ALL ORDERS TAKE 2-3 BUSINESS DAYS TO PROCESS BEFORE FULFILLMENT ( 2-5 business days ) AND SHIPPING ( 2-5 business days ) STARTS. If you’ve placed an order during the weekend, processing will start MONDAY. All items require 2-7 business days to be shipped after fulfillment UNLESS it is considered a preorder. Any preordered items will be stated in the description of the product. Shipping for preordered items require 7-21 business days. Please note that shipping and fulfillment can take longer to ship and fulfill than the normal timeframe stated above if we experience a delay you will be notified. If there has been an issue with your order please note that shipping may vary. Holidays also delay shipping time. Please make sure your shipping information is correct. WE ARE NOT RESPONSIBLE for incorrect shipping information nor will we be responsible for replacing or exchanging the item(s) because of an incorrect shipping information.
Please understand that once our items are shipped, tracking numbers are emailed within 24hrs to our customers email address provided. WE ARE NOT RESPONSIBLE for a delay in shipping caused by the carrier. We have no control over their shipping process. However we will notify you just as they will.
Once the item(s) departs from our headquarters, if you have any shipping issues or delayed shipping you will have to contact your local carrier with your tracking number.
Please understand that we want the absolute best for you, however any lost/stolen packages, we are not responsible for and will have to be handled through your local carrier.